Experience requirement for production support role with one of our client

Company Name: TalentQuest

Experience: 4.5 years to 8 years of relevant experience in production support

• Should be able to mentor team members

Timings: Willingness to work from 5:30PM to 2:30AM IST (7:00AM to 4:00PM EST)

Education: Bachelor’s degree or equivalent with 60%

• Experience in supporting SaaS products is highly desirable
• High Level knowledge of querying any database (SQL)
• Excellent oral and written communication skills
• An amazing ability to thrive in a multi-tasking environment and operate successfully under planned
  deadlines
• Eagerness to learn, adapt and perfect your work
• Experience of analysing log files
• Familiar with any of the server monitoring tools like Application Monitor, AWS, Data Dog would be
  a plus
• Experience working with any ticketing tools like Azure, ServiceNow, JIRA, or Zendesk